Tradelink and Digi-Sign Awarded ISO 9001 Certification
for its Excellence in Customer Support Services

Mr Justin Yue, Chief Executive Officer (right) of Tradelink received the ISO 9001 Quality Certificate from Mr John Broome, Vice President (Asia Pacific) of BSI, in the certificate presentation ceremony.

(Hong Kong, 10 December 2004) Tradelink Electronic Commerce Limited ("Tradelink"), the largest e-commerce service provider in Hong Kong, announced today that its Customer Services Department and its subsidiary, Digi-Sign Certification Services Limited ("Digi-Sign"), have successfully been accredited the ISO 9001 Quality Certificate for their professional and quality customer services.

The ISO 9001 Certificate is an international standard introduced by the International Organization for Standardization (ISO) to recognize organizations which have made great efforts to achieve a high standard leading to success and excellence.

"We at Tradelink have committed to providing the best customer services and working hard to achieve an internationally recognised standard of quality." said Mr Justin Yue, Chief Executive Officer of Tradelink. "Our certification is evidence of our compliance with the requirements established by the ISO 9001 Quality standard."

"This Quality System integrates our management processes and work procedures, as well as our ongoing quality assurance and improvement activities essential for the provision of the professional customer support services to enable our customers experience the full benefits of our e-commerce services." Justin Yue added.

Since the liberalization of the e-commerce market, Tradelink has continually gained extensive support in the trading community with its cutting-edge technology, diversified array of value-added services and dedicated customer service support. Currently, there are more than 54,000 companies in our growing customer base.

Tradelink has a large team of over 100 support professionals, through the managing of a 7am-to-11pm hotline, along with training courses and customized hardware/software solutions, to help customers take full advantage of its wide range of e-commerce services.

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