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The Automated Telephone System provides customers
with a wide range of hotline services. Customers can also choose
to talk to our Customer Service Representatives directly.
To use the Automated Telephone System, please follow the simple
steps listed below:
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Step 1: |
Dial 2917-8888
(Customer Service Hotline) |
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Step 2: |
Select language:
(1) Cantonese, (2) English |
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Step 3: |
Select the
requested service
(1) to check transaction status and billing information
(2) to request a form by fax |
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Step 4: |
Select the
specific service from the above list |
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If you wish
to speak to a Customer Service Representative directly, please
press (9) |
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