Tradelink is the first service provider appointed by the HKSAR government to provide Government Electronic Trade Services ("GETS Services"). With our quality service and solid experience, Tradelink has become the leader in the e-commerce arena and has been appointed by the Government to continue offering of GETS till 2016.

Being the dominant and largest e-commerce service provider in Hong Kong, Tradelink is servicing over 54,000 customers with quality, reliable and trusted electronic commerce services. Tradelink is a publicly listed company on the Main Board of The Stock Exchange of Hong Kong, and as of today, the Hong Kong SAR Government remains the largest single shareholder of Tradelink.

With over 10 years of experience in the e-commerce market, we understand our customers' requirements and market needs. To facilitate customers to prepare and submit trade documents with ease, Tradelink is dedicated to provide user-friendly and value-for-money solutions to help customers gain maximum benefits from e-commerce and stay competitive in the business world.

Our customer services team is well experienced. Our dual call centres offer comprehensive and dedicated services from 7am to 11pm daily. Our customer service representatives who are proficient in Cantonese, English and Putonghua handle altogether over 1,000,000 customer calls each year. We also provide on-site technical support in Hong Kong as well as in the Mainland.

Our extensive, professional and quality customer service is well-recognized with the accreditation of the international ISO 9001 Quality Standard.

Tradelink offers cost-effective and efficient "One-stop" electronic commerce and government services which help customers simplify work process. Through data sharing and exchanges, customers can prepare trade documents with ease and accuracy due to the elimination of manual data input; ultimately achieve operations efficiency and cost savings.

To support various customers' needs, Tradelink provides an array of solutions including webform solution and customer software for direct electronic submission as well as service centers for paper submission. To facilitate paper submission, customers can make use of our extensive service centre network conveniently located in 28 locations throughout the territory; or they can use our pick-up or data entry service.

As a close partner of our customers, Tradelink organizes customer training courses which provide hand-on training of operating of all our software solutions for GETS.

Moreover, Tradelink privileged customers will automatically become members of our Membership Rewards Program under which they can redeem fabulous gifts, participate in exiting functions with bonus points earned from their electronic transactions.

Tradelink is now offering special packages for Trade Declaration Service
Please contact us for more details.
Hotline: (852) 2599 1700