Distributed Order
Management Capabilities

Fulfillment process optimization

Distributed Order
Management Capabilities

Fulfillment process optimization

Distributed Order
Management Capabilities

Fulfillment process optimization

Distributed Order
Management Capabilities

Fulfillment process optimization

Distributed Order
Management Capabilities

Fulfillment process optimization
Connecting multi-offline/online sales channels and warehouse network, our distributed order management system helps you effectively manage your whole fulfillment process from orders processing, shipment arrangement to inventory management.
Connecting multi-offline/online sales channels and warehouse network, our distributed order management system helps you effectively manage your whole fulfillment process from orders processing, shipment arrangement to inventory management.

Order Processing Module

Monitors fulfilment status based on pre-defined fulfillment policies
Features:
  • Orchestrates supply chain to process orders from various offline and online sales channels
  • Monitors order fulfillment and delivery process across multiple warehouses and couriers
Benefits:
  • Provides a broad view of order processing from order placing to completion of delivery
  • Tracks and traces all orders fulfillment and shipment status at a glance
  • Supports online sales operation with simple integration with eShop

Shipment Arrangement Module

Connects warehouse network for the most efficient delivery route
Features:
  • Assigns orders to different warehouses based on pre-defined criteria, such as location, inventory level and delivery route etc.
  • Connects different couriers for the quickest door-to-door delivery
Benefits:
  • Provides a centralized hub for shipment arrangement
  • Enhances delivery efficiency

Data Analytics Module

Real-time data analysis from different sales channels
Features:
  • Integrates and analyzes data from different sales channels and inventory to provide sales report and business advice
Benefits:
  • Bridges the gap between the front-end sales and the back-end supply
  • Facilitates and improves business decisions to optimize business performance

Distributed order management is more than about enhancing customer experience

Leveraging our distributed order management capabilities, retailers can provide seamless omnichannel user experience enabling customers to buy anywhere and have their orders fulfilled anywhere with speed and accuracy
 

Success Story

Distributed order management for a major logistics service provider

Project Overview:

We developed an order fulfillment system for a key logistics service provider headquartered in Hong Kong with a global network across six continents and over 28,000 employees. Our system enables this logistics service provider to support the daily operations of its omnichannel retail customers in managing orders received at different online sales channels and ensuring goods replenishment and order fulfillments in a precise and timely manner. With our data analysis tool, the retailers are also able to conduct detailed analysis of their end customers’ transactions on different sales platforms.

Benefits:
  • Achieves 13% reduction on manpower for delivery charge reconciliation
  • Maximizes all sales channels with timely and accurate delivery and replenishment
  • Provides a better understanding of the end clients buying behavior so as to devise appropriate online sales strategy on different e-commerce platforms