Other Services

Value-added services

Other Services

Value-added services

Other Services

Value-added services

Other Services

Value-added services

Other Services

Value-added services
Enhanced customer experience and personalization are the keys to success in the age of e-Commerce. With our strong domain knowledge and team of IT professionals, we offer a wide range of value-added services to bring flexibility and new dimensions to your supply chain.
Enhanced customer experience and personalization are the keys to success in the age of e-Commerce. With our strong domain knowledge and team of IT professionals, we offer a wide range of value-added services to bring flexibility and new dimensions to your supply chain.

EDI Integration Service

Data sharing across different EDI message formats and communications protocols
Features:
  • Facilitates data sharing across a wide variety of Electronic Data Interchange(EDI) message formats and communication protocols
  • Essential capability to connect trading partners in Vendor Booking Portal for:
    • Transmitting PO from buyer's system to the Vendor Booking Portal
    • Exchanging documents between vendor's system and Vendor Booking Portal
    • Transmitting full set of shipping documents from Vendor Booking Portal to buyer's system
Benefits:
  • Ensures smooth communication and file transmission among trading partners in a timely manner
  • Eliminates manual data entry to reduce paperwork and human error

Order Management System

Automated order managament from quote to fulfillment
Features:
  • Processes in-store/online orders electronically and inventory checking in real time
  • Records customer details and preference for sales analysis
Benefits:
  • Enables remote, efficient order processing
  • Enhances customer satisfaction and allows business to react faster to ad hoc issues

eShop Module

Professional e-commerce web hosting service
Features:
  • Helps establish online marketplace through professional services from selecting suitable domain name to crafting sophisticated web applications
Benefits:
  • Increases customer reach to boost business performance
 

Success Story

Order management system for a renowned local proprietary Chinese medicine company

Project Overview:

We provided our order management system for a renowned local company with nearly ninety years of history that engages in proprietary Chinese medicine, food product and tea trading and distribution. With our solution, the company is able to extend its business to process online orders and manage inventory of over 400 items in real-time via app on mobile / tablets. Customer profiles and preferences can also be recorded for better customer management.

Benefits:
  • Shortens order processing time
  • Enhances customer satisfaction by providing customized service to customers based on their profiles and preferences
  • Facilitates recording and handling of returns of problematic products
  • Improves business strategy formulation using dynamic inventory data