Background

• Our client is an expanding logistics service provider in Hong Kong primarily focused on freight transportation between Mainland China and Hong Kong, local outbound/inbound delivery, container installation and demolition services, etc.
• They have extended its services to local warehousing and distribution in recent years with an aim of providing all-round and one-stop high quality logistics services

Challenges

• The client did not have an existing WMS for inventory / logistics management of its warehouse and relied on manual documentation and stocktaking which are time-consuming and error-prone
• Before the launch of TVP, the client, as a local SME, had been facing resource issues and technophobic towards digitalization

Solutions

• Tradelink provided a WMS solution coupled with the use of handhelds to help the client digitalize its inventory and logistics management
• Inbound and outbound orders of goods are issued through WMS to minimize errors
• Product information such as import/ export records and inventory status can be updated and viewed on WMS in real time
• Tradelink WMS can be integrated with its customers' systems to provide more seamless service
• Tradelink provided comprehensive consultation service and technical support to the client along the implementation of the solution

Benefits

• Improves overall warehouse productivity
• Saves time and manpower required for manual operations
• Allows the company to keep up with the digital landscape and provide better customer experience