Company Overview

Moving Hong Kong ahead with trust and technology

Established in 1988 and listed in 2005, Tradelink is Hong Kong’s digital efficiency pioneer.

Over the years, we have successfully brought the advantages of e-solutions to tens of thousands of organisations.

Applications we have pioneered in Hong Kong include Electronic Data Interchange for government trade documents, digital certification, biometric ID and warehouse automation.

Maximising digital efficiency

We promise to maximise digital efficiency by identifying how digital innovation can benefit your organisation. We implement e-solutions that aim to get you maximum advantage from your tech investment.

As a symbol of our dedication to this quest, a forward-pointing triangle has been incorporated in the middle of our logo to represent progress, innovation, and the continuous drive towards maximising digital efficiency for organisations through our e-solutions.

Our mission

Empower our clients with business enabled e-solutions for their commercial and financial activities.

Our vision

Promote a prosperous Hong Kong where companies and people can readily achieve and enjoy the benefits of digital efficiency.

Our values guide us in everything we do

Trust

We work diligently to uphold our reputation for helping organisations maximise their digital efficiency and successfully get more value from technology.

Transparency

We are open and direct in the way we communicate and conduct our business. We encourage information sharing across the company. We own up to our mistakes, work to correct them and learn from them.

Teamwork

We are committed to close teamwork, among ourselves, with our business partners and customers, with regulators and others we work with.

Thoughtfulness

We give our team members the resources and support to understand the pain points of our customers and offer practical solutions to overcome them. We cultivate empathy and care for each other, our customers, and all stakeholders whose lives we touch.

Technology

Our role is to maximise digital efficiency with a science-based approach that involves measuring performance and constantly seeking improvement. We will continue to explore innovative new technology that can help raise digital efficiency in Hong Kong.

Timely

We respect people’s time. From developing effective e-solutions to responding swiftly to customer requests, we seek to make the best use of time. Working with a sense of timeliness helps us meet deadlines and keeps us ahead of technological changes.

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We nourish a culture in which integrity is our highest value

Tradelink is a business dedicated to helping organisations maximise digital efficiency.

Our work on the forefront of technology offers tremendous potential advantages to business organisations.

Yet the challenges of rapidly-evolving technology can create uncertainty and hesitation in those who can benefit from it.

It’s therefore essential that Tradelink is seen to be trustworthy by all our stakeholders.

To achieve this, we nourish a culture in which integrity is our highest value. We encourage, recognise and reward positive contributions. And we ensure factors that can undermine trust are readily identified, corrected and prevented.

Tradelink is committed to ethical business practices, which is upheld by our corporate policies and procedures.

As a public body, we aim to be as transparent as possible in our affairs and communications.

We promote impartiality in our decision-making and seek to objectively work in our customers’ best interests. To achieve that, we embed processes into our customer relationships designed to measure, review and optimise the services and solutions we provide.

Over the decades, we have worked hard to earn our reputation for trustworthiness.

Tradelink subsidiaries also adhere to our principles

Digi-Sign Certification Services Limited

We established this company in 2000 as a wholly-owned subsidiary.

Digi-Sign is the first and only commercial company granted status as a Recognized Certification Authority in Hong Kong.

Digi-Sign delivers:

  • A wide range of digital certificates that support digital signatures
  • Online / Mobile security solutions that counter identity fraud and address identity-related regulatory requirements for financial activities
Digital Trade and Transportation Network (DTTN)

Tradelink was appointed by the Hong Kong Government in 2003 to develop and operate the Digital Trade and Transportation Network (DTTN).

DTTN is a state-of-the-art electronic logistics platform facilitating information exchange throughout the whole supply chain.

Digital Trade and Transportation Network Limited (“DTTNCo”) which owns DTTN, is now a wholly-owned subsidiary of Tradelink.

The company specialises in the development and provision of advanced supply chain electronic solutions for the trading and logistics community.

Tradelink PayTech Solutions Limited

In 2013, Tradelink set up a wholly-owned subsidiary, Tradelink E-Biz Secure Solutions Limited.

This company specialised in the development and provision of online / mobile secure payment solutions.

The company was renamed Tradelink PayTech Solutions in 2019. It focuses on solutions that facilitate electronic fund transfer through various payment methods and a wide range of value-adding applications.

Tradelink milestones

Awards and recognition

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Our Industry Affiliations

By actively engaging with the leading industry associations, we stay ahead of the latest industry developments, technology advancements and help industry meet the best practices.
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Member of the Greater Bay Area Cross-Boundary Data Mutual Recognition Platform
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Asia-Pacific Model E-Port Network (APMEN)

Talk to us about your digital efficiency challenge

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