Billing & Payment
Understand the billing mechanism for our trade compliance services and settle your payment with our wide range of convenient methods
Tradelink Bill
You can login to your account and check your Tradelink bills.
Price List
You can view the standard charges for Trade Compliance and related value-added services offered by Tradelink and certificates services offered by its subsidiary, Digi-Sign Certification Services Limited, from below.
We support a wide range of payment options
Autopay
If you have set up Direct Debit Authorisation to pay Tradelink, Tradelink will collect the statement amount automatically through autopay from your nominated bank account two working days after the statement date.
If you want to set up or change Direct Debit Authorisation, please download the Tradelink Direct Debit Authorisation.
Faster Payment System (FPS)
The Tradelink bill can be settled via FPS. You can either use your mobile banking application or e-Wallet to scan the QR code from the bill, or generate a QR code from our FPS payment platform for scanning to make some specific payments to Tradelink via FPS.
Bank Transfer
You can use a bank transfer to pay Tradelink charges. Please take note of the following:
|
Account Name |
Tradelink Electronic Commerce Limited |
|
Account Number |
The Hongkong and Shanghai Banking Corporation Limited |
- Please mark your company name or CETS ID, name of contact person and telephone number on the payment receipt
- Send the payment receipt by email at cs@tradelink.com.hk or by fax at 2199 5101
e-Cheque
You can pay Tradelink charges by e-Cheque. To pay by e-Cheque, please
- Mark your CETS ID in the “Remarks” field of the e-Cheque
- Make it payable to “Tradelink Electronic Commerce Limited“
- Please send the e-Cheque to Tradelink by email at echqcs@tradelink.com.hk
For the operations of e-cheque, please contact your own bankers for details.
A sample of an e-Cheque is appended below for your reference:
Cheque
If you are paying Tradelink by cheque, please take note of the following:
- Make the cheque payable to “Tradelink Electronic Commerce Limited“
- Mark your company name or CETS ID, name of contact person and telephone number at the back of the cheque
- Send the cheque to the address below:
Customer Service Department
Tradelink Electronic Commerce Limited
11/F & 12/F, Tower B, Regent Centre,
63 Wo Yi Hop Road, Kwai Chung, Hong Kong
An administration fee will be charged for every cheque payment.
Please refer to the Tradelink Price List.
FAQs
About Deposit
Why do I need to pay a deposit?
Tradelink pays the Government and / or GACO charges on your behalf for trade declaration and / or certificate of origin applications you submitted before your company pays your bill, which normally is up to one month later. The deposit is intended to provide Tradelink with security against any default.
How is the deposit calculated?
The deposit amount is agreed with your company at the time of registration, and the value is normally set slightly higher than your expected expenditure on trade declaration and / or certificate of origin transactions in any one billing period. This ensures that you will have sufficient account limit for your daily operation. The minimum recommended deposit is HK$2,400.
What happens if the charges attracted by my transactions exceed my deposit amount in any one period?
Tradelink system will automatically generate a bill to your company when your Account Limit is reached (i.e. 70% of your deposit amount), and two days later execute a Direct Debit Instruction on your bank. In other words, you will be billed before the end of the usual billing cycle. If this starts to happen frequently, you are advised to increase your deposit amount.
About Bills
Can I choose to pay at a different frequency?
At the time of registration, you can choose either monthly or fortnightly billing. If you wish to change your billing cycle later, please call our Customer Service for arrangement.
Can I check my account status or request bill at times other than when payment is due?
About Government Charge
How to calculate the Government charge for Import and Export Declaration?
At the time of lodging import and export declarations, importers and exporters are required to pay Declaration Charge and Clothing Industry Training Levy (if applicable) to the Government. The charge payable is generally based on the value of goods. For details, please visit Customs and Excise Department.
How can I refund my overstated value or double lodgement?
You may apply for a refund at an overstated value or double lodgement. The completed refund application form should be returned with the copies of supporting documents to Census and Statistics Department.
What should I do if the value of goods declared in my trade declaration submitted is later found incorrect?
The government import and export trade declaration charges are calculated based on the value of goods declared. Thus, if the value of goods is amended, the declaration charges will be adjusted correspondingly. For recovery of declaration charge, please visit Customs and Excise Department.