iAM Smart Connect - Hong Kong one-stop digital identity platform

Remote onboarding solution for banks, securities brokers and more industries

55% of Hong Kong residents are using iAM Smart.

“iAM Smart” is the HKSAR Government’s one-stop digital identity platform for HKID holders, enabling secure authentication, automatic form-filling (“e‑ME”), and, with “iAM Smart+”, legally recognised digital signing.

Residents use a mobile app with biometric authentication to log in to government and commercial services using a single digital identity instead of multiple usernames and passwords.

What is Tradelink "iAM Smart Connect"?

“iAM Smart Connect” is a business solution that enables companies to integrate Hong Kong’s iAM Smart digital ID into their online services for secure login, digital onboarding, and digital signing.

“iAM Smart Connect” provides APIs and integration tools that allow businesses to integrate “iAM Smart” into their websites and apps for customer login, account opening, and online applications.

It supports three main capabilities: secure authentication, “e‑ME” data transfer for automatic form-filling, and digital signing backed by legal recognition under Hong Kong’s Electronic Transactions Ordinance.

Why do businesses use "iAM Smart Connect"?

  • Reduces onboarding friction by leveraging government-verified identity data for streamlined eKYC and real‑name registration, improving conversion and reducing manual checks.
  • Enhances security and privacy through tokenised identifiers and QR-based workflows, while lowering paper usage and administrative costs with digital signatures and automated forms.

4

M+

Potential Customers Accessible to Your Business*

50

%

Reduction in Customer Acquisition Cost

99

%

Fraud Case Prevention Rate
*Data retrieved from HKSAR’s Digital Policy Office as of February 2026

Streamline digital onboarding with Tradelink's iAM Smart Connect solution

Through Tradelink’s iAM Smart Connect solution, banks and brokerage firms can seamlessly integrate “iAM Smart” into their existing online or mobile platforms, accelerating remote account opening and service activation processes.

From identity verification and data entry to document signing, every step can be completed within a single digital workflow, enhancing both customer experience and operational efficiency.

"e-ME" Form Filling
Retrieve data from user’s account to auto-fill forms with government-verified personal details
Applicable for registered users of "iAM Smart" and "iAM Smart+"

Why Tradelink iAM Smart Connect solution

Proven Enterprise Security Experience

Tradelink delivers enterprise-grade identity management solutions trusted by more than 40 regulators, financial institutions, banks, and corporations. Our solutions ensure robust security, full regulatory compliance, and seamless scalability to support high-volume operations.

Hassle-free integration

Navigating iAM Smart integration independently involves complex approvals and technical hurdles. Tradelink streamlines the entire process, reducing time investment, resource demands, and operational costs while accelerating deployment.

Regulator-approved solution

iAM Smart Connect solution is recognised by the Securities and Futures Commission (SFC) as a secure non-face-to-face account opening method, ensuring your business complies with stringent Hong Kong regulatory standards for digital identity verification.

Request Your Free Demo

Discover how Tradelink’s iAM Smart Connect solution can transform your customer onboarding process.

iAM Smart Connect : Versatile applications across industries

This solution is applicable to banking, securities and asset management, insurance, telecommunications service providers, public utilities, and other industries that require real-name authentication and electronic signatures.

Enterprises can flexibly combine login authentication, e-ME auto-form filling, and electronic signature functions according to different service processes.

Financial Intermediaries
Accounting
Legal Operations
Healthcare
Education
Telecommunications

Targeting Overseas and Chinese Mainland customers?

Remote onboarding with Tradelink’s iD-One solution, supporting ICAO e-Passport and covering over 100+ judicial regions.

Found more Tradelink’s eKYC successful story

Contact us to learn more

Sales and Service Enquiries
Tel:(852) 2599 1600
Email: idm_sales@tradelink.com.hk
Office Hours

8:30am – 6:00pm (Monday to Friday)