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Human Resources and Administration

Reporting to the Manager, Office Administration, the job holder is responsible for the reception service of Tradelink Group in the afternoon session.

• Handle all incoming calls and visitors
• Look after courier services and postage
• Update the publication and subscription list
• Assist other departments with the administration of the software, documentation and other items on distribution list
• Provide clerical support and perform ad hoc duties related to office administration

• Form 5 or above
• Minimum 2 years’ relevant working experience
• PC skills in MS Word and MS Excel
• Mature, polite, pleasant personality and good telephone manner
• Working hours：1:15 p.m. – 6:00 p.m. on Monday to Friday

Business Development

Reporting to the Manager, Business Exploration, the Business Analyst supports Tradelink’s business exploration initiatives by conducting research, preparing analyses, and assisting in the evaluation of new opportunities. This role provides critical insights and operational support to strengthen market positioning and business development objectives.

1. Research & Analysis
• Conduct market and industry research to identify emerging trends, customer needs, and competitor activities.
• Collect and analyze data to support opportunity evaluation and strategic decision-making.
• Prepare concise reports and presentations summarizing findings for internal stakeholders.
2. Opportunity Support
• Assist in identifying potential markets, partnerships, and innovative solutions aligned with Tradelink’s objectives.
• Contribute to feasibility studies and risk assessments under guidance from senior staff.
• Support the preparation of business cases and proposals.
3. Project & Initiative Assistance
• Provide operational support in planning and executing exploratory initiatives and pilot projects.
• Track project progress, prepare status updates, and ensure timely delivery of outputs.
4. Internal & External Coordination
• Collaborate with cross-functional teams to gather inputs and align exploration activities.
• Assist in preparing materials for external events, forums, and meetings.
• Support managers in representing Tradelink’s vision and offerings through well-prepared documentation and presentations.

• Tertiary education in Business, Economics, Marketing, Communications, or a related discipline.
• 2 years of experience in business development, market research, or strategic analysis preferred.
• Solid understanding of basic market research methodologies and data analysis techniques.
• Strong analytical, organizational, and problem-solving skills.
• Good language proficiency in English and Chinese; strong presentation and writing skills are an advantage.
• Proactive, detail-oriented, and able to work collaboratively in a team environment.

Business Development

Reporting to the Manager, Product Development, the Business Analyst supports end-to-end product development. This role contributes to product planning, feature definition, and customer value delivery, while also providing project coordination to ensure timely execution. The BA translates customer needs into product requirements and supports the product lifecycle from ideation to maintenance.

1. Product Planning & Definition
• Assist the Manager, Product Development in defining product vision, goals, and success metrics.
• Conduct customer and market analysis to identify feature opportunities that drive member retention and growth.
• Support prioritization of product backlog and feature roadmaps based on business value.
2. Requirements & User Story Development
• Elicit, document, and validate detailed product requirements and user stories.
• Collaborate with design and development teams to ensure customer-centric solutions.
3. Product Development Support
• Participate in sprint planning, backlog grooming, and design reviews.
• Track development progress and ensure alignment with product goals and timelines.
4. Project Coordination
• Assist in project scheduling, milestone tracking, risk monitoring, and status reporting.
• Coordinate testing, UAT, and product rollout activities with cross-functional teams.
5. Product Launch & Maintenance
• Support go-to-market activities, including release documentation and user training materials.
• Gather post-launch feedback and assist in prioritizing enhancements for continuous improvement.

• Tertiary education in Business, Product Management, Information Systems, or related discipline.
• 2 years of experience in product support, business analysis, or project coordination preferred.
• Solid understanding of product lifecycle, Agile methodologies, and customer­ centric design.
• Strong analytical, organizational, and problem-solving skills.
• Good language proficiency in English and Chinese; strong writing skills are an advantage.
• Proactive, detail-oriented, and able to work collaboratively in cross-functional teams.

Supply Chain Solutions

Encountering a light-speed growing digital world, system architecture and critical technical insights are the two essentials for supply chains. The incumbent shall be technically operative in providing leadership, algorithmic insights to clients’ problems and resolutions. Retrieval-Augmented Generation (RAG) has become the cornerstone of AI agent development. We are seeking candid, self driven professionals who can work independently while coordinating closely with the General Manager to ensure timely system implementation. In general, the candidate needs to be mature to handle various situations and to communicate effectively with the management to ensure objectives are met.

• Working with teams to develop and deploy solutions successfully for customers
• Managing processes within the current operating system, including purchase orders, pick pack lists, commercial invoices, and bills of lading
• Analyzing customer processes, operating systems to design practicable solutions
• Collaborating with the current database and workflows for goods shipping
• Implementing AI solutions on AWS Bedrock
• Supporting a system currently serving 4,000+ global users, operating 24/7
• Preparing for potential upgrades to the shipping system once AI agents are online

• University degree holders with disciplines in sciences and engineering preferred
• Experienced programmer and developer, strong knowledge of Java
• Engineering experience is a definite advantage: various system integration, hardware integration, various OS deployments (iOS, Android), manufacturing automation
• Capable of encoding in Java, Javascript, MySQL
• Three years of relevant experience
• OS architectural design and implementation
• Adaptive to work with various functional teams
• Strong analytical and communication skills.

Marketing & Corporate Communications

We are seeking a dynamic and experienced Assistant Manager, Marketing & Corporate Communications to join our team. Reporting to the Vice President – Marketing & Corporate Communications, this role is pivotal in promoting the company’s products and solutions while enhancing our corporate image. The ideal candidate will be responsible for planning and executing strategic marketing campaigns and delivering impactful communications to various target audiences.

• Collaborate with cross-functional teams to plan, implement and execute marketing campaigns aimed at achieving business and marketing objectives.
• Organise ongoing ATL and BTL marketing campaigns to promote the Company’s products and solutions to target groups.
• Drive branding efforts to enhance brand visibility, awareness, and engagement.
• Responsible for planning, coordinating, and executing corporate events to strengthen brand presence, engage stakeholders, and support business objectives.
• Responsible for driving both SEO and SEM initiatives, including conducting keyword research, developing content strategies and write ups, and managing paid advertising campaigns across platforms such as Meta, Google Ads, and LinkedIn to maximize visibility and reach.
• Undertake any assignments and tasks as may be directed by Management.

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven 5 years or more experience in integrated marketing, corporate communications, and digital marketing, with a strong preference for candidates experienced in B2B solutions.
• Proficient in utilising social media platforms, content marketing strategies, SEO, and SEM.
• Familiarity and practical experience with marketing tools, including Google Looker Studio, Google Search Console, SEMrush and design tools like Canva, AI-powered design suites.
• Ability to work independently with minimal supervision, demonstrating a proactive and self-motivated approach.

Commercial Business

As a newly established business unit of Tradelink Electronic Commerce Limited (Stock Code: 0536), our Commercial Business delivers data solutions, financial technology, and marketing services to promote financial inclusion for commercial enterprises and elevate customer experience across Hong Kong’s financial industry.

With our fast-growing partnerships with major banks and leading financial institutions, we are expanding our team and seeking a motivated Assistant Marketing Executive to join us. Candidates with more experience will be considered for the Marketing Executive role.

The primary responsibility of this role is to conduct professional outbound calls to introduce new products and solutions, secure customer interest for follow-up, and contribute to achieving sales targets.

• Proactively make outbound calls to existing customers to promote new services and products not currently in use.
• Obtain customer consent for further follow-up by internal teams or external partners.
• Explore and identify new business opportunities to generate additional revenue.
• Accurately record all customer interactions in the contact management database.
• Follow up on leads generated by other departments and present appropriate offers to secure business against competition.
• Monitor customer status, provide updates to management, and recommend measures to improve service and retention.
• Collaborate with other departments to resolve customer issues effectively.

• Post secondary education (F.6 or above).
• Minimum 3 years’ experience in telemarketing, customer service, or promotional events, preferably within the banking industry.
• Strong negotiation and telephone communication skills.
• Good command of written and spoken Chinese, English, and Putonghua.
• Proactive, self-disciplined, and able to work independently under pressure.
• Basic computer literacy.

Commercial Business

As a newly established business unit of Tradelink Electronic Commerce Limited (Stock Code: 0536), our Commercial Business delivers data solutions, financial technology, and marketing services to promote financial inclusion for commercial enterprises and elevate customer experience across Hong Kong’s financial industry.

With our fast-growing partnerships with major banks and leading financial institutions, we are seeking a motivated Assistant Relationship Manager to join us. Candidates with more experience will be considered for the Relationship Manager role.

• Identify and pursue new business opportunities aligned with company strategy.
• Manage and grow existing key accounts through proactive servicing, marketing, and relationship development.
• Deliver timely quotations and high-quality services by addressing client inquiries, handling complaints, and conducting client visits.
• Prepare and present professional proposals, RFPs, and sales presentations; monitor leads and responses.
• Collaborate with internal teams to develop solution proposals, ensure demonstration readiness, and support project delivery within agreed timelines.
• Provide post-sale service to maximize customer satisfaction and strengthen long-term partnerships.

• Bachelor’s degree in Business Administration, Statistics, Information Systems, Computer Science, or related discipline.
• Minimum 3 years’ experience in Relationship Management or Commercial Sales within Banking, Data Analytics, or FinTech.
• Self-motivated, detail-oriented, and well-organized, with the ability to work independently under pressure while being a strong team player.
• Excellent communication and presentation skills, capable of engaging both technical and non-technical audiences.
• Strong analytical, problem-solving, and solution-oriented mindset.
• Proficiency in written and spoken English, Cantonese, and Putonghua.

Information Technology

We are inviting talented individuals to join our Hong Kong-based software development team and participate in fintech-related projects, such as the Faster Payment System, Digital Identity Management, and Digital Signing for various sectors, including government, public organizations, and banking/financial companies. The job holder will participate in the development of various backend and web application solutions from design to implementation.

• Performing analysis and design for systems to meet business needs.
• Collaborating with other team members to carry out effective programming and testing.
• Leading and monitoring other developers to ensure coding meets requirements.
• Providing technical support to ensure systems function correctly.
• Evaluating existing systems and designing new solutions to enhance organizational efficiency.

• Higher Diploma or above in Computer Science or related disciplines.
• Minimum 4 years of experience in backend/web development using Java related technologies.
• Hands-on experience with Java, Spring Framework, Spring Boot, JPA, Hibernate, SQL, MVC, and web technologies (HTML5, JavaScript, CSS, Responsive Frameworks).
• Knowledge of the following is a plus: Microservices, Docker, PKI, Digital Signing, MySQL, Git, MQ, Swagger/OAS, HSM, and React Native.
• Proficient in both spoken and written English and Cantonese. Knowledge of Mandarin is a plus.
• Candidate with less experience may be considered for the Analyst Programmer position.