Membership Rewards Program Terms and Conditions

The terms and conditions appearing hereinafter shall be applicable to the members of Tradelink's Membership Rewards Program ("Members"). Subscribers of any services offered by Tradelink Electronic Commerce Limited ("Tradelink") shall automatically become Members.
Tradelink offers a Membership Rewards Program (the "Program") and reserves the right to cancel the membership of any subscriber in the Program as it deems fit, or revise the eligibility criteria for participation in the Program without prior notice. If Tradelink chooses, it will have the liberty to refuse to give reasons for such cancellation or revision.
Tradelink reserves the right to amend and / or cancel the Program and / or any terms and conditions hereof without prior notice.
Tradelink reserves the right to reject any request for redemption made by Members. Tradelink may enforce the right at any time when it deems fit including but not limited to the situation when Member has overdue payment with Tradelink.
In the event of any dispute over the Program, Members accept that Tradelink’s decision shall be final and conclusive.
A failure or delay to enforce a particular term or condition hereof does not constitute a waiver of that term or condition by Tradelink.

Members under this Program shall earn 1 bonus point (the "Bonus Point") for every HK$1 they spent on Tradelink’s services subject to Tradelink’s sole discretion to specify particular Tradelink service(s) and / or payment, on which Bonus Points can be earned for Members’ spending. For the avoidance of doubt, any rebates to Members, Government charges and other disbursement (i.e. Members’ payments to third parties through Tradelink) shall be excluded for the purpose of calculating the Bonus Point.
The Bonus Points shall only be earned by Members upon actual receipt by Tradelink of the relevant service charges and / or payment.
Each earned Bonus Point will remain valid up to 2 years from its accrual and if unused, will automatically lapse upon expiry. Under no circumstances will accumulated Bonus Points be converted into cash and refunded to Members. In case a Member ceases to be a subscriber of Tradelink service(s), such Member's accumulated Bonus Points shall automatically lapse 14 days from the effective date of de-registration regardless of the remaining validity period.

Members shall appoint their representatives for the purpose of making requests for redemption on behalf of Members (the "Representatives"). Members undertake to notify Tradelink through our online system in advance in case they intend to change or withdraw their Representatives.
When Tradelink accepts a redemption request, the request for redemption made by Members will become irrevocable and cannot be canceled or changed. Members accept that in the case of a change or withdrawal of a Representative, their redemption requests shall remain valid until Tradelink receives their notices given pursuant to clause 10 above.
Without Tradelink’s prior written consent, no Member shall be entitled to assign or transfer its membership of the Program or any of its rights or privileges hereunder to any party for any purposes, including but not limited to the redemption of gifts. In particular, no Members will be allowed to combine their respective Bonus Points for redemption under the Program.
In case a Member has multiple billing accounts with Tradelink, such accounts on which the Bonus Points earned shall not be combined or calculated together for the purpose of redemption without the prior written consent of Tradelink.

Members can redeem coupons with the specified amounts of Bonus Points required for redemption. The coupons that are available for redemption will be updated by Tradelink from time to time.
After a redemption request is accepted and confirmed by Tradelink, Member can view the acknowledgment of the concerned redemption request at the Redemption Record section.
Coupons redeemed by Members will be sent by ordinary mail to the specified address or their last known addresses registered with the Program usually after 5 working days upon the receipt of the redemption request. Members agree and accept that Tradelink shall in no event be held liable for the loss of or damage to the coupons that would occur in the course of delivery of such coupons. In the event that the coupons are lost or damaged for whatever cause, Tradelink will not reissue, certify or cash the coupons, nor make compensation therefor.
Members agree that once they collect the selected coupons, they shall be bound by such terms and conditions as may be applicable to the selected coupons.

For charity donation of HK$100 or above, Member may send email or fax to the charity organisation together with Tradelink's Redemption Acknowledgement letter for the issuance of official receipts.

Tradelink shall be at liberty to update Members on the Program in such way and at such time as Tradelink considers appropriate, including, without limitation, by means of announcements at the website, email or otherwise.

In case of any inconsistencies between the English version and the Chinese version of the above terms and conditions, the English version shall prevail.